1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience. Cookies can be 'session' cookies (deleted when you close your browser) or 'persistent' cookies (remain until they expire or you delete them).
2. How We Use Cookies
Travel AID uses cookies to keep you signed in, remember your language preferences, understand how you use our platform, and improve our service. We use both first-party cookies (set by us) and third-party cookies (set by our service providers).
3. Essential Cookies
These cookies are necessary for the website to function properly. They enable core features like user authentication, session management, and security. You cannot opt out of essential cookies as they are required for the site to work.
4. Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us improve our service and user experience. These cookies collect anonymous information about page visits, time spent on the site, and navigation patterns.
5. Preference Cookies
Preference cookies remember your settings and choices, such as your preferred language and region. They make your experience more personalized and convenient by not requiring you to re-enter preferences each visit.
6. Third-Party Cookies
Some cookies are placed by third-party services we use, such as Stripe for payment processing. These services have their own cookie policies. We recommend reviewing their policies for more information about how they use cookies.
7. Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking certain cookies may affect website functionality. You can also withdraw your consent at any time by clearing your browser cookies and revisiting our site.
8. Cookie Retention
Session cookies are deleted when you close your browser. Persistent cookies remain for varying periods: preference cookies typically last 1 year, analytics cookies up to 2 years. You can delete cookies at any time through your browser settings.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes by updating the date at the top of this policy.
10. Contact Us
If you have questions about our use of cookies, please contact us at privacy@travelaid.app.
