1. Information We Collect
We collect information you provide directly: name, email address, and trip preferences. We also automatically collect usage data, device information, and cookies to improve our service.
2. How We Use Your Information
We use your information to provide and improve Travel AID, personalize your experience, process payments, send service updates, and respond to your requests. We may also use aggregated data for analytics.
3. Information Sharing
We do not sell your personal information. We share data only with service providers who assist our operations (like Stripe for payments), when required by law, or with your explicit consent.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no internet transmission is completely secure.
5. Your Rights
You have the right to access, correct, or delete your personal data. You can export your trips, update your profile, or request account deletion at any time through your account settings.
6. Cookies
We use cookies to maintain your session, remember preferences, and analyze usage patterns. You can control cookie settings through your browser, though some features may not work without them.
7. Third-Party Services
Travel AID integrates with third-party services like OpenAI for trip generation and Stripe for payments. These services have their own privacy policies that govern their use of your data.
8. Data Retention
We retain your data as long as your account is active. After account deletion, we may retain certain data for legal compliance or legitimate business purposes for up to 90 days.
9. Children's Privacy
Travel AID is not intended for children under 16. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.
10. International Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.
11. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes via email or platform notification. The date at the top indicates when the policy was last revised.
12. Contact Us
For privacy-related questions or to exercise your data rights, contact us at privacy@travelaid.app.
